Managing your industrial hardware and facility data is now more transparent. This update to ControlCom Connect brings better diagnostic tools for field devices, enhanced security for large teams, and smarter ways to anticipate system changes through predictive graphing.

Deep Diagnostics for Faster Troubleshooting

Understanding why a device is offline or behaving unexpectedly is now simpler. We have added tools to the Device Details page that provide immediate context for field technicians and plant managers.

• Activity Timeline: Track device events over time to see exactly when a status changed.

• Troubleshooting Messages: Access a log of device messages from the last 24 hours to identify communication errors quickly.

• Health Metrics: View real-time connection status and health indicators directly on the device dashboard.

• Live Namespace Values: See variables update in real-time within the interface, ensuring you are looking at current field data.

Enhanced Security and Access Management

As your operations scale, managing who can see and edit specific data becomes critical. ControlCom Connect now supports more granular security protocols and centralized authentication.

• Custom User Roles: Assign specific roles to users to control access to features and data sets within the platform.

• Login Awareness: New security alerts now include the geographical location of login attempts, helping you identify unauthorized access.

Smarter AI and Predictive Insights

We are making the ControlCom Connect AI Assistant more effective by allowing it to understand the specific context of your industry and facility.

Domain-Specific AI Knowledge

You can now define domain knowledge rules that the AI Assistant uses to provide more accurate answers tailored to your specific facility type, whether it’s water/wastewater, manufacturing, or healthcare.

Trend Predictions on Graphs

Graphs now support trend predictions. This means you can see where your data is heading based on historical patterns, allowing for proactive adjustments before thresholds are reached and alarms are triggered.

Expanded Protocol and Device Support

Connecting a wider variety of hardware is now easier with improved support for popular industrial protocols and bulk configuration tools.

• LoRaWAN Management: Connect and manage LoRaWAN devices and gateways directly within the platform.

• Sparkplug B Rules: Import Sparkplug B rules via CSV to speed up the configuration of your MQTT-based devices.

• Composite Commands: Send more complex instruction sets to your devices, including the ability to copy and paste command configurations between similar hardware.