The status quo
Running a wastewater utility on disconnected systems
Treatment, collection, and distribution each live in their own silo. Operators stitch visibility together from a workstation HMI, a stack of vendor portals, and tribal knowledge. It works, until it doesn't.
- Distributed-site visibility gap
- Treatment plant, lift stations, booster pumps, and remote sensors live on separate vendor portals and a SCADA HMI you can only reach from the operator workstation. No field view, no mobile access.
- Regulatory reporting burden
- BOD, static DMR, and discharge-permit reporting still mean exporting CSVs from the SCADA, copying chlorine and flow data into spreadsheets, and rebuilding the same report every cycle.
- Aging on-prem SCADA on a single workstation
- The SCADA server is a decade old, can't reach the cloud, and any upgrades quote starts at six figures. Meanwhile parts of the I/O subsystem are no longer supported.
- Vendor-locked PLC data
- Allen-Bradley, Schneider, and Siemens PLCs each speak their own dialect. Pulling data out for a dashboard or a recent trend is a custom integration project per device, or a call to the OEM with a license attached.
- Single-point operator knowledge
- One operator knows where every alarm lives, which alarm is real, and how the lift stations behave in heavy rain. They retire or take vacation; the utility runs blind.