The whole portfolio, at a glance. Real-time temperature alerts, multi-site rollup, energy management, and audit-ready cold chain reporting for grocery, convenience, restaurant, and pharmacy chains. Vendor-neutral and live in days.
Walk-in failures, door cycles, defrost drift, and refrigerant leaks happen between rounds, and the cost shows up later as shrink, truck rolls, customer complaints, and audit findings. Refrigeration monitoring on legacy controllers and end-of-month reports is no longer enough.
Manual rounds and OEM dataloggers surface refrigeration failures hours late, usually when a store manager opens the cooler the next morning. By then the truck-roll, the shrink write-off, and the customer complaints have already happened.
Each refrigeration vendor ships its own cloud, login, and CSV export. Operations teams running fifty or five hundred sites have no portfolio view, just a stack of tabs and a spreadsheet stitched together at end of month.
Without real-time context, every nuisance trip becomes a dispatch. A senior tech driving two hours to find a propped-open door is the most expensive way to learn the door was propped open.
Audit-ready cold chain logs, ENERGY STAR benchmarking, and refrigerant leak tracking each demand the same underlying data, but every team rebuilds the report by hand because the source-of-truth lives in a different vendor portal.
Refrigeration, HVAC, lighting, and energy across hundreds or thousands of sites on one dashboard.
Grocery and convenience chains: refrigeration, HVAC, lighting, and energy across hundreds or thousands of sites on one dashboard. Loss prevention through equipment alerts (walk-in down, door propped open, defrost cycle out of spec). Centralized energy management and refrigerant leak monitoring. Reduce truck rolls with remote diagnostics that tell the tech what to bring before they leave the depot.
Quick-service and full-service restaurants: walk-in cooler monitoring, prep-station temperature logging, and HACCP-ready cold chain reports for every location in the brand. Operators get push and SMS alerts on excursions, store managers get a simple mobile view, and corporate gets portfolio refrigeration uptime in one rollup, no per-store IT project required.
Pharmacy chains and retail cold storage: continuous temperature monitoring for vaccine fridges, medication storage, and cold-chain inventory across every retail pharmacy in the network. Tamper-evident logs that meet CDC VFC documentation requirements, per-asset thresholds, and audit-ready PDF exports the compliance team can deliver on demand.
Six capabilities that turn a passive temperature record into an active loss-prevention, energy, and compliance program.
Continuous readings from existing probes, dataloggers, and rack controllers on the calibrated sensors you already own. Works with Modbus, BACnet, MQTT, 4-20mA, RTD, thermocouple, and dry-contact door switches.
Per-asset thresholds, severity tiers, and trend-based anomaly events. Catch a slow drift before it crosses an alarm (door cycling too often, compressor degrading, defrost out of spec) so monitoring catches the failure before product is at risk.
Portfolio view across every store, with asset hierarchy by region, site, and unit. Benchmark refrigeration uptime, energy per location, and excursion rates site against site. One platform replaces a stack of vendor portals.
Live energy dashboard, utility-bill ingestion, load-factor reports, and ENERGY STAR-ready benchmarking, generated from the data the platform is already collecting. No second integration, no second login.
Native iOS and Android apps with push notifications and MFA. SMS for critical alarms, Slack for the on-call channel, email for daily summaries. Every channel acknowledges back into the same audit trail with user attribution and timestamp.
Dashboard-as-PDF for any historical date range, with pre-built templates for HACCP, FDA, CDC VFC, refrigerant leak (EPA Section 608), and ENERGY STAR. Scheduled monthly delivery to the QA distribution list.
The four numbers operations leadership tracks for refrigeration, surfaced automatically from the data the platform is already collecting.
Explore the platform, adjacent industries, and the operational objectives refrigeration monitoring supports.
Extend refrigeration monitoring to warehouses, distribution centers, and in-transit cold-chain logistics.
Multi-site rollups, on-call escalations, and incident workflows tuned for distributed retail and grocery ops.
The vendor-neutral edge-to-cloud stack that powers refrigeration, HVAC, energy, and compliance on one screen.
HACCP, FDA, CDC VFC, EPA Section 608, and ENERGY STAR reports generated from the same live data.
Common questions from operations, facilities, and compliance leaders evaluating ControlCom Connect.
Critical refrigeration alarms are delivered to on-call phones within seconds of the threshold breach. The edge gateway evaluates thresholds locally, so alarms fire even during a WAN outage, and the cloud fans the event out over SMS, push, Slack, and email in parallel. Acknowledgement is one tap on the mobile app, with full user attribution and timestamp logged for the audit trail. There is no nightly summary email and no waiting for the next round.
Pick three to five stores. We onboard your existing rack controllers and sensors, configure the alarms, rollup, and reports your operations team needs, and run alongside your current system for ninety days. No rip-and-replace. No cutover risk. Expand to the rest of the fleet on your schedule.