Enhanced Alarm Management

This update to ControlCom Connect introduces advanced workflows for managing industrial alerts and more ways to share your data. Plant managers and integrators can now coordinate faster response times through dedicated alarm assignments and real-time interface updates.

Streamlined Alarm Response

Responding to critical events in water/wastewater or manufacturing environments is now more collaborative. These new tools ensure that every alarm is tracked from the moment it triggers until it is resolved.

• Assign and Acknowledge: Now you can assign specific alarms to team members and acknowledge them directly within the platform. This makes it clear who is handling a situation.
• Alarm Troubleshooting Page: A new dedicated view provides context for every event, including timelines and correlation visualizations to help you find the root cause faster.
• Email Notifications: Stay informed immediately when an alarm is assigned to you, reducing response time for critical equipment failures.
• Notes and Context: Add notes to alarms to document troubleshooting steps or provide site-specific context for other operators.

Data Portability and Exports

Moving data out of ControlCom Connect for reporting or secondary analysis is now a simple, one-click process. This is built for facilities that require external documentation for compliance or deeper analytics.

• CSV Timeseries Export: Download raw device data directly into a CSV format for use in spreadsheet software or external databases.
• PNG Chart Export: Save any ECharts visualization as a high-resolution PNG image for inclusion in status reports or maintenance logs.

Real-Time UI and Diagram History

The platform now feels more responsive and provides better protection for your engineering work. Real-time data updates now appear in the UI without requiring a page refresh, keeping your view of the plant floor current.

Version Control for Designs

To protect your configuration work, dashboards and diagrams now maintain a history of the last 20 saves. This allows you to revert changes if a configuration error occurs during site commissioning.

Visual Context in Diagrams

You can now embed images directly into your diagrams. This allows for more realistic HMI screens by including facility photos, equipment schematics, or site maps as a backdrop for your live data points.