What's New

ControlCom Connect now lets you trust devices for multi-factor authentication. Once you verify a device, you won't be prompted for an MFA code every time you log in from that same browser or machine.

This is especially useful for integrators and plant managers who access the platform multiple times a week from the same secure workstation. You stay protected without the friction of repeated code entries.

How It Works

• Trust a device at login: After entering your MFA code, check the option to remember the device

• Manage trusted devices: View and remove trusted devices anytime from your account security settings

• Stay in control: Revoke trust instantly if a device is lost, shared, or no longer in use

Why It Matters

For teams managing remote monitoring across water/wastewater systems, manufacturing floors, or distributed commercial sites, logging in shouldn't slow you down. Trusted devices mean faster access to alarms, dashboards, and analytics—without compromising security.

Build custom integrations, dashboards, and automation on ControlCom Connect. Public access now available for developers and integrators.

Build What Your Customers Actually Need

ControlCom Connect is now open to developers and integrators who want to build on a proven IIoT platform.

Until now, access was limited to existing customers and partners. That changes today.

What's Available

• Full API access to device data, alerts, and historical trends

• Webhook support for real-time event triggers

• Documentation to help guide you through the configuration process

• White-label options for OEMs and system integrators

Who This Is For

If you're an integrator building remote monitoring solutions for water/wastewater, manufacturing, healthcare facilities, or commercial & industrial clients, you can now use ControlCom Connect as your foundation instead of starting from scratch.

Connect PLCs, SCADA systems, and sensors from any manufacturer. Build dashboards your customers will actually use. Ship faster.

Getting Started

1. Visit the pricing page to choose your plan

2. Create your developer account

3. Start building

No sales calls required. No waiting for approval.

We've given Dark Mode a fresh new look. Based on user feedback, we've moved away from our previous muted color palette to a higher-contrast theme designed for improved legibility and reduced eye strain. Whether you're looking at dashboards late into the evening or working in low-light environments, the updated Dark Mode delivers sharper text, clearer UI elements, and a more refined visual experience—without sacrificing the sleek aesthetic you expect from ControlCom Connect.

True Neutral Tones for Seamless Branding

We've also eliminated the blue shift that was present in our previous dark theme. The new color palette uses true neutral tones, ensuring your brand colors, charts, and data visualizations render accurately without unwanted color distortion. Your dashboards now look exactly as intended—letting your branding take center stage.

The Billing Explorer provides a comprehensive view of your usage metrics and associated costs, allowing you to monitor which variables are being tracked and consumed across your account. Data is aggregated on an hourly basis, giving you granular visibility into usage patterns and helping you identify usage.

Use the Billing Explorer to drill down into specific time periods, compare usage across different variables or devices, and gain actionable insights into your billing activity.

Users can now enable SMS-based two-factor authentication (2FA) to add an extra layer of security to their accounts.