ControlCom Connect continues to evolve as a flexible hub for industrial monitoring and analytics. This latest update focuses on providing integrators with more powerful tools to customize the platform and gives operators more granular control over their system visualizations.

Standardized API for Custom Integrations

We have significantly expanded and standardized the ControlCom Connect API to make it easier for you to build custom applications or connect the platform with your existing SCADA, ERP, or maintenance management software. This makes the platform more adaptable for water/wastewater, manufacturing, and healthcare facilities that require specialized data flows.

• New Data Endpoints: You can now programmatically manage energy management bills, weather data, and AI chat sessions.

• Organization Branding: Automate how your branding and organization settings are applied across the platform.

• Broad Support: We have enhanced API support for managing alarms, assets, devices, virtual variables, and user profiles, ensuring a consistent developer experience.

More Control Over HMI Diagrams

Building and maintaining your digital twin diagrams is now more efficient. New refinements allow for better organization and more precise visual feedback on the plant floor.

• Granular Instance Visibility: You now have the power to control the visibility of individual instances directly within your diagrams. This means you can show or hide specific components based on operational needs without affecting the rest of the layout.

• Streamlined Publishing: To help keep your projects organized, you can now rename a diagram at the moment you publish it. This simplifies versioning and ensures that your operator screens always have clear, descriptive names.

• Accurate Gauge Visuals: We have improved the rendering of radial gauges. These indicators now display data with higher precision, giving your team a more reliable view of critical metrics like pressure, flow, and tank levels.

Managing complex industrial environments requires more than just a list of devices. ControlCom Connect now provides deeper organizational tools to help you map your digital twin to your physical facility more accurately.

Organize with Hierarchical Asset Structures

You can now nest assets within one another to mirror your actual plant layout. Instead of flat lists, you can organize your monitoring by site, production line, or specific machine assemblies. This makes it easier to navigate large-scale deployments and ensures your team finds the right data without searching through hundreds of sensors.

Define Relationships and Asset Types

Beyond simple nesting, you can now define how assets relate to one another and categorize them by type. Standardizing asset types—like centrifugal pumps or HVAC units—means you can manage groups of equipment more effectively across different locations. Mapping relationships helps you understand dependencies between your hardware, leading to faster troubleshooting during downtime.

Refined Device Setup and Modbus Tools

We have added improvements to the configuration workflow to make device onboarding faster:

• Variable Import Tracking: When importing variables to a device, the system now displays a count of the items being added, giving you immediate confirmation of the data being mapped.
• Modbus SDK Enhancements: The Modbus SDK editor includes a new button to create variables directly within the interface, reducing the steps needed to get a PLC or controller communicating with the platform.

What's New

ControlCom Connect now lets you put your own brand on the platform. Upload a custom logo, pick your sidebar color, and give your team (or your customers) a monitoring experience that looks and feels like yours.

This is especially useful for OEMs and integrators who white-label their monitoring setup. Instead of a generic interface, your operators and clients see your brand every time they log in.

What You Can Customize

• Logo: Upload your company logo to replace the default in the sidebar and login screen.

• Sidebar Color: Match your sidebar to your brand palette with a simple color picker.

• Consistent Experience: Your branding carries across the platform, so everything feels intentional and professional.

Why It Matters

For integrators managing multiple client accounts, branded dashboards build trust and reduce confusion. For plant managers, it's one less thing that feels like an outside tool — and one more thing that feels like part of the operation.

No code, no support tickets. Just head to Settings → Branding and make it yours.

What's New

ControlCom Connect now lets you trust devices for multi-factor authentication. Once you verify a device, you won't be prompted for an MFA code every time you log in from that same browser or machine.

This is especially useful for integrators and plant managers who access the platform multiple times a week from the same secure workstation. You stay protected without the friction of repeated code entries.

How It Works

• Trust a device at login: After entering your MFA code, check the option to remember the device

• Manage trusted devices: View and remove trusted devices anytime from your account security settings

• Stay in control: Revoke trust instantly if a device is lost, shared, or no longer in use

Why It Matters

For teams managing remote monitoring across water/wastewater systems, manufacturing floors, or distributed commercial sites, logging in shouldn't slow you down. Trusted devices mean faster access to alarms, dashboards, and analytics—without compromising security.

Build custom integrations, dashboards, and automation on ControlCom Connect. Public access now available for developers and integrators.

Build What Your Customers Actually Need

ControlCom Connect is now open to developers and integrators who want to build on a proven IIoT platform.

Until now, access was limited to existing customers and partners. That changes today.

What's Available

• Full API access to device data, alerts, and historical trends

• Webhook support for real-time event triggers

• Documentation to help guide you through the configuration process

• White-label options for OEMs and system integrators

Who This Is For

If you're an integrator building remote monitoring solutions for water/wastewater, manufacturing, healthcare facilities, or commercial & industrial clients, you can now use ControlCom Connect as your foundation instead of starting from scratch.

Connect PLCs, SCADA systems, and sensors from any manufacturer. Build dashboards your customers will actually use. Ship faster.

Getting Started

1. Visit the pricing page to choose your plan

2. Create your developer account

3. Start building

No sales calls required. No waiting for approval.

We've given Dark Mode a fresh new look. Based on user feedback, we've moved away from our previous muted color palette to a higher-contrast theme designed for improved legibility and reduced eye strain. Whether you're looking at dashboards late into the evening or working in low-light environments, the updated Dark Mode delivers sharper text, clearer UI elements, and a more refined visual experience—without sacrificing the sleek aesthetic you expect from ControlCom Connect.

True Neutral Tones for Seamless Branding

We've also eliminated the blue shift that was present in our previous dark theme. The new color palette uses true neutral tones, ensuring your brand colors, charts, and data visualizations render accurately without unwanted color distortion. Your dashboards now look exactly as intended—letting your branding take center stage.

The Billing Explorer provides a comprehensive view of your usage metrics and associated costs, allowing you to monitor which variables are being tracked and consumed across your account. Data is aggregated on an hourly basis, giving you granular visibility into usage patterns and helping you identify usage.

Use the Billing Explorer to drill down into specific time periods, compare usage across different variables or devices, and gain actionable insights into your billing activity.

Users can now enable SMS-based two-factor authentication (2FA) to add an extra layer of security to their accounts.